Westerhope Medical Group
Westerhope Medical Group operates from 3 sites covering postcode areas NE4, 5 and 15. The main surgery is located on Stamfordham Road, in Westerhope village, and there are 2 branch surgeries; one on Denton Road and the other on Springfield Road as part of Blakelaw Health Centre.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to finding out our contact information and surgery locations.
The Primary Health Care team at the practice is committed to providing the highest standard of patient-centred healthcare, treating the patient with courtesy and dignity at any and all times. Our philosophy is to treat people how we would want to be treated. To us every patient matters.
Our Core Values:
Patient-centred care – Putting patients at the heart of everything we do. Listening to and understanding the needs of patients and empowering them to make informed decisions regarding their care.
Respect - Treat our patients with dignity, respect and courtesy at all times.
Quality – Demonstrating a commitment to providing the highest standard of healthcare possible.
Equitable – Provision of care to all patients without prejudice or discrimination.
Ethical – Operating within the ethical framework through openness and transparency.
Confidentiality - Maintain confidentiality in what we discuss and the records we keep on your behalf
In return we expect you to:
Be nice to our staff! They do their best for you and respond very well to "please" and "thank you”.
TO ACCESS ONLINE SERVICES PLEASE CLICK HERE
(Site updated 20/03/2018)